Last Updated:
May 13, 2025
At Floxy.io, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our proxy services and scraper APIs. Based in Tallinn, Estonia since our founding in 2021, we comply with the General Data Protection Regulation (GDPR) and other applicable laws.
We collect the following types of information:
Personal Information: When you sign up or make a purchase, we collect your name, email address, and phone number. Payment details are collected and processed directly by our third-party payment providers (see Section 3).
Usage Data: We automatically gather your IP address, proxy usage details (e.g., IPs used, data transfer amounts), and timestamps to manage and improve our services.
Website Analytics: In the EU, we use cookies and tools like Google Analytics and Looker Studio to understand how you interact with our website.
Scraper API Data: We don’t store the data you collect through our scraper APIs; we only retain metadata (e.g., usage volume) for billing and security purposes.
We use your data to:
Provide and manage our proxy and scraper API services.
Process transactions and communicate with you about your account.
Improve our services and troubleshoot issues.
Send marketing emails or promotions (you can opt out anytime—see Section 6).
Comply with legal obligations.
Our legal bases for processing include fulfilling our contract with you, our legitimate interests (e.g., improving services, marketing), and compliance with laws.
We may share your data with:
Third-Party Providers: We use Stripe Payments, CoinGate, and PayPal to process payments. These providers collect and handle your payment details directly, under their own privacy policies.
Legal Requirements: We may disclose data if required by law or to protect our rights and safety.
We do not sell your personal information to third parties.
We protect your data with encryption, access controls, and regular security reviews. However, no online system is 100% secure, and we cannot guarantee absolute security due to risks inherent in internet transmission.
As a user, you have the right to:
Access, update, or delete your personal information.
Object to or restrict how we process your data.
Request a copy of your data in a portable format.
To exercise these rights, contact us at [email protected]. We’ll respond within 30 days, as required by GDPR.
We may send you marketing emails about our services. You can opt out at any time by clicking the “unsubscribe” link in our emails or emailing [email protected].
We use cookies in the EU to enhance your website experience and analyze traffic via Google Analytics and Looker Studio. You can manage or disable cookies through your browser settings, though this may affect site functionality.
While Floxy.io is based in Estonia, we transfer data to other countries (e.g., for hosting or payment processing). We ensure these transfers comply with GDPR through safeguards like standard contractual clauses.
We keep your personal and usage data for up to 12 months after you stop using our services, unless required longer by law (e.g., for tax purposes). After this period, we delete or anonymize it, unless you request otherwise.
When using our scraper APIs, you are responsible for ensuring your data collection complies with applicable laws and the terms of the websites you target. We do not monitor or control the content you collect.
We may update this policy to reflect changes in our services or legal requirements. We’ll notify you of significant updates via our website or email. Please check back periodically for the latest version.
If you have questions or concerns about this policy or your data, reach out to us at [email protected].
© Floxy Inc. All rights reserved.
